Did you know that a chargeback can also be illegal? And no, we’re not talking about the case where a shady company promises to recover your money from a broker and then disappears with a prepayment. Many fraudsters illegally use what’s known as a “friendly chargeback” to profit from the legitimate earnings of real companies. However, it is possible to fight back against these scammers. In our Chargeback Gurus review, we’ll tell you about a company that helps prevent such fraudulent practices.
Key Features
- Company Name: Risk Mitigation LLC, Chargeback Gurus
- Website: https://www.chargebackgurus.com/
- Available Contacts: 866-999-3758
- Foundation: Unknown
- Services: Chargeback
- License: None
- Initial Deposit: Unknown
From Sign-Up to Payout
So, as usual, let’s begin with the company’s official website. What can we say about it? Surprisingly, for a project aimed at close B2B cooperation, it looks somewhat underwhelming. The website design is quite basic, with a minimal number of informational tabs. However, a plus is the pleasant, non-intrusive color scheme. Also, the demo request button is conveniently placed. In theory, this should free future clients from unnecessary back-and-forth with customer support. But, as it turns out, things aren’t that simple.
There’s no personal account option available here, or at least not in open access. After initial communication, managers might explain how to set one up. To get more information about the project, you’ll need to fill out contact forms and reach out to support.
The website is only available in English, which limits its target audience. However, the company does try to maintain closer contact by placing social media links in the footer. While not exactly a big influencer, this small step helps build trust.
Our Impression of Chargeback Gurus
While we aren’t part of the B2B sector, as experienced specialists in fraud-related matters, we can quickly assess whether a company is worth dealing with. Let’s look at Chargeback Gurus as an example. They seem to offer solutions to various issues, including friendly fraud. But take note — they say almost nothing about the specific solutions they provide. To get concrete information, you’ll have to contact their representatives directly.
Additionally, they don’t disclose any pricing details, which is a bit frustrating. We’d prefer to know if we should request a demo or whether their pricing model would be a dealbreaker, before sharing our contact details. Unfortunately, it’s common for companies to prioritize private conversations over transparency. It’s not inherently good or bad — just inconvenient and a little disappointing.
The Reality Check
Now, let’s address the main question of our review: Is it worth working with Chargeback Gurus? How reliable is this company?
In their documents, we see the legal entity behind the project — Risk Mitigation, LLC. According to their terms of service, the company is based in the US. However, there are no official details, like a registration number, provided.
Things get even stranger when you try to find this company through independent research. It turns out that Risk Mitigation, LLC does have its own website at riskmitigationllc.com, and according to its description, they handle crisis prevention and provide training to various groups. But here’s the question: Where does Chargeback Gurus fit into all of this? The mentioned site has no references to Chargeback Gurus at all. Isn’t that odd?
Thus, there’s no solid proof that Chargeback Gurus operates within the legal framework. So before starting any cooperation, it’s best to clarify their legitimacy and figure out which company actually manages them.
How Long Has Chargeback Gurus Been in the Game?
Another downside is that Chargeback Gurus doesn’t disclose its history. It’s unclear how long the company has been in the industry and what its track record is. Does it have real experience in this area or is it just a newcomer? To shed some light on this, we checked the domain of the project.
The domain was created in 2014. The web archive also shows that the site was first filled with content in 2014. So, it’s safe to say that chargebackgurus.com has been in operation for 10 years.
Extra Fraud Indicators
We didn’t find any major fraud indicators with this project, but the main question still revolves around their legitimacy. We also have some concerns about their legal documents. They disclaim all responsibility for your losses. This raises a question — why promise help in the first place, especially on a paid basis?
Be sure to read the agreement carefully before agreeing to cooperate with this company. You might uncover a few more unpleasant surprises.
Is Chargeback Gurus the Right Fit?
In conclusion, this project is quite secretive. Whether it’s a good fit for you depends on their final offerings and the price of their services. But they are in no hurry to reveal those details. This lack of transparency is inconvenient and doesn’t inspire confidence. So, before proceeding with any cooperation, clarify all necessary questions, including their official registration.
As a business owner, I encountered friendly fraud multiple times, where customers purchased goods and later disputed the charges despite receiving the products. Initially, I thought working with chargeback recovery companies might be a solution, but after reviewing the options, I’m not convinced. The process seemed complicated, and the potential costs outweigh the benefits for my small operation. Ultimately, I decided to strengthen my own fraud prevention measures instead. I’m not sure if chargeback companies are worth the investment for smaller businesses like mine.